Privacy Policy

Last Updated: September 2025

طب الرافدين ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application and website.

Information We Collect

• Full name
• Email address
• Phone number
• Profile information
• Location data
• Appointment information
• Prescription images and medical documents
• Business registration information
• Device and diagnostic information

How We Use Information

• Create and manage accounts
• Book and manage appointments
• Connect patients with doctors, pharmacies, and gyms
• Facilitate prescription requests
• Provide customer support
• Improve application functionality and security
• Comply with legal obligations

Location Information

Location data may be used to display nearby healthcare providers, pharmacies, gyms, and delivery services.

Camera and Media Access

Camera and photo access may be used for profile photos, prescription uploads, and other user-provided content.

Microphone Access

Microphone access may be required during video consultations.

Video Consultations

Video consultations are provided through 100ms video infrastructure. Audio and video data are transmitted solely for consultation purposes.

Third-Party Services

• Supabase (Authentication and Database)
• Google Maps Platform
• Google Sign-In
• 100ms (Video Consultations)

Data Security

We implement reasonable technical and organizational measures to protect user information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Account Deletion

Users may request deletion of their account and associated personal data through the application or by contacting support.

Contact

Email: tebalrafidain.com